Pushing the Envelope wants to ask you for your thoughts on how the U.S. Postal Service, as it faces its financial crisis, might improve operations and reduce costs while continuing to deliver mail.
Carriers are sometimes required to complete tasks and processes that leave them scratching their heads and asking, “why are we doing this?” Examples previously cited by some carriers include waiting in line for accountable items (mail that requires a signature) and having their productivity “rewarded” with more work. Another significant issue of concern to carriers is having single pieces of First Class Mail® driven out to them while on their route. There are some that believe this happens to influence First Class performance delivery scores. This action will often require a carrier to change or retrace their line of travel.
Loading ...What are some of the operations, tasks, and processes that do not make sense in delivery operations and that you believe management can eliminate? And why don’t they make sense? What ideas do you have to improve these operations, tasks, and processes and reduce cost? Improve service?
We invite you to share your answers in the comment section below.
This topic is hosted by the OIG’s Delivery Directorate.
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It seems that barcodes are getting bigger and printed addresses are getting smaller. This is fine for all the beancounters but just slows down us poor slobs at the end of the chain…Every damn “improvement” NEVER and I repeat NEVER makes a carrier’s job easier or faster or SAFER. If you want to improve rural carrier functions I’d suggest that you send some of your folks out as new RCA’s. Let them work for a month incognito. You’ll see what really needs improvement. The first one will be the eye opener of management by intimidation. During mail count I laughed my head off listening to the mandatory talk about bullying while a district rep ran roughshod in our office just pounding, belittling and intimidation our poor postmaster into submission like a whipped dog.
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The very highest level managers should visit with local post offices and actually take the time to watch and listen to what the workers are saying and not to want the local level managers think that they want to hear.
It will never happen, and thus, the problems will just repeat themselves day after day and year after year.
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