The Postal Service has more than 10,000 prices contained in a 1,800-page customer manual known as the Domestic Mail Manual (DMM). The DMM provides individual and commercial mailers with information about postal services and standards for both domestic and international mailings. The Price List, also known as Notice 123, contains domestic and international retail and commercial prices for all postal products and services. The list covers every price from mailing one First-Class Mail® letter to paying for a 100,000-piece mailing that has been presorted and transported closer to its final destination. If the mailer wants extra services such as Signature Confirmation, Collection on Delivery, or insurance, prices for these services are also provided.
Does the Postal Service need more than 10,000 prices for its products and services? Can the Postal Service significantly reduce the number and complexity of prices?
Share your ideas on how improvements could be made to the Postal Service’s DMM and prices, and what the Postal Service can do to significantly reduce the number of prices. Or tell us why you feel the current DMM and pricing structure should remain unchanged.
This topic is hosted by the OIG’s Office of Audit Capital Investments team.