Recently Glassdoor.com announced the winners of the second annual “Employees’ Choice Awards” for Best Places to Work.

The Top 50 were selected from more than 37,000 companies reviewed by the nearly 100,000 employees who completed a 20-question survey on Glassdoor.com in 2009. Only companies who received at least 25 votes were included on the list. The survey questions relate to employees’ attitudes about:
- Career opportunities
- Communication
- Compensation and benefits
- Employee morale, recognition and feedback
- Senior Leadership
- Work/life balance
- Fairness and respect
Southwest came in number one with a 4.7 rating on a scale of 1 to 5. United Airlines and Gibson Guitar are at the bottom of the reviewed companies with a 1.9 rating. FedEx scored a satisfactory rating of 3.8. Neutral ratings were given to UPS (3.1) and the Postal Service (2.8).
What are your thoughts on the current workplace environment? How can it be improved?
Has the workplace environment in the Postal Service gotten better or worse over the last 10 years and why?
This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).




As a clerk in a P&DC, many conversations have taken place regarding low morale, which causes poor work performance, which causes attendance problems, it is all connected. managers are paid good money as well as receive bonuses. workers are on the most part, harrassed, disciplined, ridiculed, etc. It is not balanced what so ever. Oh, good leaders are needed that is a fact, supervisors and managers need insight and less ego, intimidation because I can attitude. Most employees do a great job without any other incentive except their pay, why not managers? Take this example; Publix. It is employee owned. go into one of their stores, notice how clean, organized, pleasant and profitable it is. Employees are very courteous and I always notice what they are doing. smiling. A little higher in cost, yes, but so worth the environment and great quality. This isnt rocket science. Now, visit the lobby of your local PO. short staffed, employees expressionless, harried, frustrated, I can hardly wait for the next visit.? I doubt that is what most customers are saying. So who are we in business for? I want to be associated with a good quality employer with a good reputation. It speaks volumes about me and us. I’d work hard to keep it that way. But it cant be done without everyone on board. implement better facility rules. lighten up. keep it strong and enforce it.
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The lack of Accountability is what affects morale the most in the unit I work in. We have employees that spend too much time in the locker room,sitting in chairs under the sorters or talking to co-workers. Supervisors are rarely in the unit and
show no interest in supervising the work product.
The light duty/limited duty person can’t use a tape gun but on two occasions has
carried a large crock pot of food into the building. She must have a great Dr.
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The USPS is the most militaristic oranization in the government. The managers and supervisors manage with an iron hand with no diginty or respect in their work place. I witness a very abusive management style over my 30 years of service. The work environment is goal driven by the management. THe OIG and USPS need to review the top ten companies that score above a 4.0 and see how well they treat their employees.
The USPS has a vast uneducated managerial staff in lower and upper management ranks. Education plays NO role in promoting USPS supervisors which is a direct cause to the root problem of a very poor work enviroment. Give the USPS management and supervisors a standard test to be promoted. The nepotism, the who you blank or know current policy is the reason for the 2.8 score.
That will never change unless the USPS educates it’s management staff with more of a caring attitude towards their valuable employess. Make certain educational requirements for all the managerial staff.
I was so glad to see that abusive management to come to and end at retirement. What a difference working for a company now that values their employees.
It so sad to see hard working dedicated employees teated like dirt. I thank god it’s over for me.
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The unions are the biggest impediment to getting the job done. They refuse to embrace new ideas and go out of their way to protect the most unproductive belligerent members. I don’t know how management can function and get their job done.
I;m hopeful the new contract will end these obsolete work rules that date back to the horse and buggy
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When i started 12 years ago as a city carrier we had routes that were bigger. Had more mail volume, more stops, cased all of our mail, handled all change of address card and took pride in “owning our routes”! Now we have DPS that sorts 60% of our mail, we can’t veiw change of address cards, and the only thing that management worries about is MSP scans! If they would allow us to “own ouir routes” again they would find that we can carry more and do more if they would allow us to do so. We need to get away from 204B’s and get real managers. We have not had a real supervisior in 4 year! We finilly got a “real” postmaster in October of 2009, but i don”t think she has work a 40 hour week since! Twelve years ago we had one true postmaster, work every monday-friday 8-5. We had one true supervisior worked 7-4:30 Tuesday-Saturday. Now we have a “partime” postmaster and two 204B’s. I could save the postoffice 50,000 get ride of one 204B. Then make the “partime” postmaster WORK!
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I was reading some of these blogs and came by one, by “coolonlinenamegoeshere”. They think that the postoffice should pay citycarriers like rural carriers. I think just it sould be the other way. In our office we have 12 rural routes and 7 city. The city has more stops and more volume. The reason i think that they should pay the rural carriers like us city carriers. Is we work till 4:30 or till the job is done, rural carriers drive half as many stops and half as much volume and go home at 2. If they got paid like city carriers, we would have 7 city route and 7 rural routes. We all would work till 4:30 or till the job was DONE!
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I reviewed the website listing the best places to work – particularly the employee reviews. Most of the highly rated organizations did well in the areas of: respect and fairness, great senior leadership, and employee recognition & morale. This is where the USPS is listed as needing the most improvement, based on the above survey on the work environment.
As one blogger stated earlier, and I concur – that the Postal Service should learn what the highly rated companies do to maintain quality organizations and high employee satisfaction.
Doing so would increase employee productivity,and attract better employee and management prospects. This will increase the Postal Service’s overall productivity and viability.
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As the Manager of Human Resources once said, “Postal Employees come in like cattle and leave (retire) the same way”. In other words in a group like a number not a human being. This is the way of big government. I am so happy to be retired and I was in management. There is a bevy of uneducated managers and a who cares attitude is pervasive in both craft and management areas. The current Potter administration is a joke. He is a carpetbagger, government lifer making one bad decision after another. A real Buffoon!! The general attitude can be directly attributed to the current gang of flunkies surrounding Potter. They switch policies and direction more than Brett Farve’s retirement announcements.
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