Think ahead to 10 years from now. What will the world look like in 2020? How will consumer behavior change? What should logistics companies do now to prepare for the future?
Deutsche Post attempted to answer these questions in its global Delphi study published in June (click here to view the study). The Delphi method is a technique to develop predictions about the future. The Deutsche Post study involved two stages. In the first stage, a group of specialists working in a wide range of theoretical and practical fields put forward various theses about possible future developments. These were discussed and debated until the experts converged on a set of 81 theses.
In the second stage, a different wider panel of 900 industry experts reviewed the 81 theses and rated how much they agreed with them. There were regional differences in the responses, but several trends stood out such as the rising importance of Asia, the growing interest in green issues, and the continued growth in Internet technologies.
The poll below lists some of the most relevant predictions from the Deutsche Post survey that may affect the Postal Service.
Do you agree with these predictions? Do you think the Postal Service is ready to meet the challenges of the next decade? If not, how should the Postal Service respond?
This blog is hosted by the OIG’s Risk Analysis Research Center (RARC).