Last Monday was predicted to be the busiest day of the year for Post Offices™ across the country. Have you visited a Post Office recently? If so, we would like to hear your story.
Why were you there? What worked well? What didn’t work well?
Has your local Post Office adopted any best practices that should spread across the country? Are there any low-cost improvements that would improve the retail experience?
Please share your thoughts in the comments below. Keep in mind that Pushing the Envelope will not publish comments that contain personally identifiable information, so please don’t include any names in your story.
This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).