Posts Tagged ‘feedback’
Are They Listening to Me?
Posted by Engineering and Facilities Team | Filed under Labor
To encourage employees to contribute constructive ideas to enhance customer satisfaction, generate revenue, increase productivity, and improve competitiveness, the Postal Service offers the web-based eIDEAS program. Postal employees can submit ideas online or at a mail processing plant kiosk. The Office of Inspector General recently issued a management advisory report titled eIDEAS Timeliness and Transparency. [...]
Tags: Audit, eIDEAS, employees, feedback, Ideas, management, Office of Inspector General, OIG, postal service
Will Postal Service bosses go undercover in the future?
Posted by RARC host | Filed under Labor
“Undercover Boss,” a CBS show that began airing in February, follows Chief Executive Officers (CEOs) as they go undercover to work primarily in lower-level positions in their own companies. Beyond its entertainment value, the episodes have exposed a significant disconnect between senior management and employees.
Tags: brainstorming, employee relations, feedback, management, officers
What are we doing with your blog feedback?
Posted by strat75 | Filed under OIG
After blogging for several months, the Office of Inspector General wants you to know how it’s going. So far, we’ve posted seven blogs (including this one) and received more than 100 comments. There have been a number of thoughtful observations about the Postal Service, and the Mail Transport Equipment blog actually led to a tip [...]
Tags: APC, automated postal center, feedback, kiosks, pallets
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