Posts Tagged ‘APC’

Stamp Vending Machines

For decades, the Postal Service offered vending machine service to supplement its retail operations. Vending machines meet the needs of customers who want to purchase stamps without waiting in line. While the lack of stamp vending machines has resulted in customer frustration and a surprising number of newspaper articles, the problems are particularly acute in [...]

Tags: , , , , , , , , ,

At the Post Office

Last Monday was predicted to be the busiest day of the year for Post Offices™ across the country. Have you visited a Post Office recently? If so, we would like to hear your story. Why were you there? What worked well? What didn’t work well? Has your local Post Office adopted any best practices that [...]

Tags: , , , ,

24-Hour Parcel Service?

Source: Deutsche Post AG A recent presentation by Deutsche Post describes the German delivery and logistics company’s efforts to transform its retail network. One particularly interesting innovation is self-service Packstations. Like the U.S. Postal Service’s APCs (Automated Postal Centers), these kiosks allow customers to ship packages. However, Packstations also provide 24-hour access for parcel pickup. [...]

Tags: , , , ,

What are we doing with your blog feedback?

After blogging for several months, the Office of Inspector General wants you to know how it’s going.  So far, we’ve posted seven blogs (including this one) and received more than 100 comments. There have been a number of thoughtful observations about the Postal Service, and the Mail Transport Equipment blog actually led to a tip [...]

Tags: , , , ,