For Better or For Worse

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Recently Glassdoor.com announced the winners of the second annual “Employees’ Choice Awards” for Best Places to Work.

working conditions in 1930s office and mine

The Top 50 were selected from more than 37,000 companies reviewed by the nearly 100,000 employees who completed a 20-question survey on Glassdoor.com in 2009. Only companies who received at least 25 votes were included on the list. The survey questions relate to employees’ attitudes about:

  • Career opportunities
  • Communication
  • Compensation and benefits
  • Employee morale, recognition and feedback
  • Senior Leadership
  • Work/life balance
  • Fairness and respect

 

Of the areas below, which do you believe would have the biggest impact on improving the Postal Service’s workplace environment?

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Southwest came in number one with a 4.7 rating on a scale of 1 to 5. United Airlines and Gibson Guitar are at the bottom of the reviewed companies with a 1.9 rating. FedEx scored a satisfactory rating of 3.8. Neutral ratings were given to UPS (3.1) and the Postal Service (2.8).

What are your thoughts on the current workplace environment? How can it be improved?

Has the workplace environment in the Postal Service gotten better or worse over the last 10 years and why?

This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).

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Permalink | Comments (48) | Jan 19, 2010

 

 

48 Responses to “For Better or For Worse”

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  1. 10
    Mike M Says:
    January 19th, 2010 at 6:21 pm

    1. Best thing I ever did- went to work for USPS.
    2. Next best thing I ever did- retire from USPS.

  2. 9
    Squeak Says:
    January 19th, 2010 at 5:58 pm

    Stop counting everything – just get it worked and get it delivered to the people who are paying to have it delivered in as fast a fashion as possible with the least amount of trouble. We have so many pea counters and they count and recount the same piece of mail – rather than remembering why we have the pea in the first place. It’s infuriating!

  3. 8
    clerk in MO Says:
    January 19th, 2010 at 5:10 pm

    Downsize management starting with the PMG and work down. That would save a fortune.

    The P&DC where I’m at just throws away money every holiday. Mandating people for their holiday. Forbidding any 1st pass mail to be run on Sunday if the holiday falls on Monday. Therefore mandating us ( the same people working on Sunday ) to run it on our holiday. Then with that waste of money paying us to work and the grievance that will follow is a complete waste of money. For one, do they really think we are going to work hard on our holiday? No. So they don’t gain anything by forcing us in on our holiday. Especially if we could have run that mail on Sunday, our normal scheduled day. I know this is not happening throughout the country. Is this just in my office, in Springfield, MO????? It’s time to rid ourselves of this so called management. I have to say, it’s a good thing they don’t balance MY checkbook. I’d be broke!

  4. 7
    fed up Says:
    January 19th, 2010 at 5:02 pm

    TO DMF. IT SHOULD BE BROUGHT TO YOUR ATTENTION THAT NOT ALL PEOPLE ON LIGHT DUTY ARE FAKING. I SHATTERED MY LEG ON THE JOB AND I AM ABOUT TO GO THROUGH A 3RD SURGERY. I WAS HURT ON THE JOB, SO DOES THAT MEAN I SHOULD BE THROWN TO THE CURB BECAUSE I WAS INJURED WHILE DOING MY JOB. SOME PEOPLE SHOULD BE DEALT WITH BUT DON’T PUT ALL OF US IN THE SAME BUCKET. MAYBE YOU NEED TO HAVE A SERIOUS INJURY TO SEE HOW BIG A PARTY THIS IS.

  5. 6
    Mark Says:
    January 19th, 2010 at 3:47 pm

    Management should have the right for on the spot firing. This would make a better and more productive work force than we have today.

  6. 5
    USfemail Says:
    January 19th, 2010 at 3:39 pm

    I have worked for the Postal Service for over 30 years. I am a self motivated employee. I do not need to be monitored every moment of my day. Scanning barcodes in patrons mailboxes and facing discipline if we miss one is absolutely ridiculous. It is not for customer services as we have been told. What a lie! It is solely as a tracking of employees. It has nothing to do with the delivery of the mail!
    There is so much tracking of craft and management alike that we spend time and money that could be devoted to moving the mail.
    Managers have more reports to download, print or email that there is no time to manage the office.
    Craft employees are afraid for their jobs everyday because there are so many gotcha programs that can get you fired if you make an honest mistake or forget to scan an MSP in someones mailbox.
    We are made to feel if we are not perfect we will be disciplined! I can hardly wait to retire and get away from this dysfunctional idiocy that the Postal Service has become.
    I have been proud to do my best every day and serve my customers but it seems that the USPS has lost track of the fact that all we have to sell is SERVICE to our customers.
    Beating up the people who serve the United States Postal Service is counterproductive. Years of faithful service and extra effort are all wiped out if you forget to scan something.

  7. 4
    Postmaster Says:
    January 19th, 2010 at 2:36 pm

    Our biggest problem starts at the top and works down. We no longer have a pyramid approach to management. Supervisors are no longer in charge of their employees, Postmasters are no longer in charge of their office, Mpoo’s are no longer in charge of their Postmasters. We have a square management model. The DM thru Op Support and a myraid of useless reports manage everyone. The MPOO’s have to anwser for every employee and issue in every office. If I as postmaster need overtime to cover the office for one day, the Mpoo must approve and justify to ops!! This is just plain nuts. Do away with all the areas half the districts and let us manage our units!

  8. 3
    postal servant Says:
    January 19th, 2010 at 2:26 pm

    This company has definitely be come more difficult to work for. We have no trainning opportunities and we have no succession program. This total hiring freeze is definitely hurting our more technical departments like, plant maintenance, vehicle maintenance, and IT. Communications is none existent and by communications I mean were there is an opportunity for discussion on how to solve problems, that is two-way communications, issuing mandates from a high is not communication, that is management by decree, just like England tried with the colonies be fore we through them out. It is time for a major shakeup At HQ. The PMG needs to resign/retire all the VP and area managers needed to tender there resignations. The President needs to appoint a new PMG who understands the value the employees bring to the organization and he/she has to quantify the value of our customers (Each mail box, on every street in this country), and then charge an appropriate amount for access to them. The Postal Service needs to stop subsidizing corporate america’s mail room operations.

  9. 2
    DFM Says:
    January 19th, 2010 at 2:07 pm

    STOP the favoritism! What ever the rules are enforce them as equally as possible. And do something about the light duty people that never do anything and the supervisors are too lazy to check their restrictions. Light duty should not be a career long condition. It destroys morale of those doing the work!!

  10. 1
    Poohbear Says:
    January 19th, 2010 at 11:27 am

    The working environment needs to be retooled from the top (Headquarters) to the employees. There is plenty of blame to go around.

    1. Abusive Management (Not All)
    2. Lazy Employees (Not All)

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