At the Post Office
Filed under Retail, Sales and Service
Tags: APC, automated postal center, Post Office, Retail, stamps
Last Monday was predicted to be the busiest day of the year for Post Offices™ across the country. Have you visited a Post Office recently? If so, we would like to hear your story.
Why were you there? What worked well? What didn’t work well?
Has your local Post Office adopted any best practices that should spread across the country? Are there any low-cost improvements that would improve the retail experience?
Loading ... Loading ... Loading ...Please share your thoughts in the comments below. Keep in mind that Pushing the Envelope will not publish comments that contain personally identifiable information, so please don’t include any names in your story.
This topic is hosted by the OIG’s Risk Analysis Research Center (RARC).
14 Responses to “At the Post Office”
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June 15th, 2010 at 4:19 pm
I don’t understand why so many APC machines have been removed from high volume post offices with long lines. And even the few locations that still have them, they lock the deposit door so you can’t put in your package. Very frustrating!
April 28th, 2010 at 9:35 pm
The APCs need to be installed NOW–before the Saturday closings. We are still receiving complaints because of the vending machines being removed.
April 15th, 2010 at 11:05 pm
We just visited an automated postal center at the Liberty Road Station in Lexington, KY. It was not operational, and the screen message said that it was out of service for maintenance. So it wasn’t very convenient for us!
April 11th, 2010 at 2:59 pm
I usually visit post office when there is an occasion or event is about to come and i go there for sending something as a gift to my love ones. Usually i get a long line rush full of men women, it usually takes half hour to get the turn.