Comments on: The Changing Change of Address System http://blog.uspsoig.gov/?p=2587 Thu, 09 Sep 2010 17:49:50 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Wm Clarkson http://blog.uspsoig.gov/?p=2587#comment-4326 Wm Clarkson Thu, 15 Apr 2010 21:42:21 +0000 http://blog.uspsoig.gov/?p=2587#comment-4326 We live in Venice Florida for the winter as do hundreds/thousands of others. The Post Office here has run out of Forms PS3575 and there are none online. I tried to fill in the form online but we are Canadians and the online system will not let us enter a Canadian Province or Postal Code in order to get our mail forwarded until we rweturn in the late fall. This is not a very impressive system. The post office can't give us a date as to when the new form will be in (they have been out for a week now). They are probably sending the forms by USPS so who knowswhen or if they will ever arrive. Can't believe this system!! We live in Venice Florida for the winter as do hundreds/thousands of others. The Post Office here has run out of Forms PS3575 and there are none online. I tried to fill in the form online but we are Canadians and the online system will not let us enter a Canadian Province or Postal Code in order to get our mail forwarded until we rweturn in the late fall. This is not a very impressive system. The post office can’t give us a date as to when the new form will be in (they have been out for a week now). They are probably sending the forms by USPS so who knowswhen or if they will ever arrive. Can’t believe this system!!

]]> By: Ben M. http://blog.uspsoig.gov/?p=2587#comment-3788 Ben M. Mon, 18 Jan 2010 03:10:02 +0000 http://blog.uspsoig.gov/?p=2587#comment-3788 What is the point of not making the Change Of Address form (PS 3575) available on the USPS website?! We want to print one out and give it to our father who's moving to a nursing home. Your present system forces us to go to the post office to get the form, bring it back to our father's house and fill it out, then go back to the post office with it. That's CLUNKY! Please post a PDF on your website with all the other forms. Thank you! What is the point of not making the Change Of Address form (PS 3575) available on the USPS website?! We want to print one out and give it to our father who’s moving to a nursing home. Your present system forces us to go to the post office to get the form, bring it back to our father’s house and fill it out, then go back to the post office with it. That’s CLUNKY! Please post a PDF on your website with all the other forms. Thank you!

]]> By: William Tyndale http://blog.uspsoig.gov/?p=2587#comment-3761 William Tyndale Tue, 05 Jan 2010 13:52:20 +0000 http://blog.uspsoig.gov/?p=2587#comment-3761 It seems that some Districts may be taking the new directive on pushing electronic COA a little too seriously. Within the last month I've had five manual COAs disappear into the ethers without a trace. The 3575's were handled correctly within established procedure but when they got to the Mid_carolina CFS they disappeared. One or two? Maybe, but when it happens continually one has to wonder if there isn't a pattern to lose manual changes and then encourage the customer to go online. It seems that some Districts may be taking the new directive on pushing electronic COA a little too seriously. Within the last month I’ve had five manual COAs disappear into the ethers without a trace. The 3575′s were handled correctly within established procedure but when they got to the Mid_carolina CFS they disappeared.
One or two? Maybe, but when it happens continually one has to wonder if there isn’t a pattern to lose manual changes and then encourage the customer to go online.

]]> By: Carrier http://blog.uspsoig.gov/?p=2587#comment-3751 Carrier Thu, 31 Dec 2009 01:14:05 +0000 http://blog.uspsoig.gov/?p=2587#comment-3751 Nothing better as a carrier than to have someone hand me someone's mail and telling me "they filled out a change online a few weeks ago...why are you still delivering their mail here?". Who cares about the bad service....that just generated 1 whole dollar for the P.O.!! Please remove "Service" from our company name. Nothing better as a carrier than to have someone hand me someone’s mail and telling me “they filled out a change online a few weeks ago…why are you still delivering their mail here?”.

Who cares about the bad service….that just generated 1 whole dollar for the P.O.!!

Please remove “Service” from our company name.

]]> By: Skippy http://blog.uspsoig.gov/?p=2587#comment-3743 Skippy Tue, 29 Dec 2009 14:47:52 +0000 http://blog.uspsoig.gov/?p=2587#comment-3743 Another thing I don't like about the online address change is that we don't get to see them-the same goes for the fact that the paper forms are now barcoded. If there is a problem, we might not know about it for a long time. If we had the filled out forms to look at, then we may be able to spot a potential problem before it becomes a real one. Another thing I don’t like about the online address change is that we don’t get to see them-the same goes for the fact that the paper forms are now barcoded. If there is a problem, we might not know about it for a long time. If we had the filled out forms to look at, then we may be able to spot a potential problem before it becomes a real one.

]]> By: Dumbfounded by ignorance http://blog.uspsoig.gov/?p=2587#comment-3736 Dumbfounded by ignorance Mon, 28 Dec 2009 20:48:37 +0000 http://blog.uspsoig.gov/?p=2587#comment-3736 "Why don't we charge for it"....what a moronic statement. First of all, it isn't your property to "charge for". Secondly, it is charged for in hundreds of thousdands of dollars in license fees to access it. Lastly, you cannot deliver 3-4% of the mail you receive even when addressed properly, why not focus on areas like competence that you have control over and let Congress worry about things such as the Privacy Act of 1974. “Why don’t we charge for it”….what a moronic statement. First of all, it isn’t your property to “charge for”. Secondly, it is charged for in hundreds of thousdands of dollars in license fees to access it. Lastly, you cannot deliver 3-4% of the mail you receive even when addressed properly, why not focus on areas like competence that you have control over and let Congress worry about things such as the Privacy Act of 1974.

]]> By: WhyMeLord http://blog.uspsoig.gov/?p=2587#comment-3720 WhyMeLord Sun, 20 Dec 2009 08:25:17 +0000 http://blog.uspsoig.gov/?p=2587#comment-3720 On related issues. I've tried to use the hold mail option which I can do on line. If I need to extend the hold mail I'm required to visit the local post office in my home town to make the extension. Makes no sense. If I were home I would not need an extension. If I'm out of town I can't visit the local office. The last time I did a change of address notice I was covered up with junk mail from vendors that could have ONLY received the new address from the post office. Odd point the junk mail folk seem to get the information instantly but my legitimate senders are months late in receiving the data. On related issues.

I’ve tried to use the hold mail option which I can do on line. If I need to extend the hold mail I’m required to visit the local post office in my home town to make the extension. Makes no sense. If I were home I would not need an extension. If I’m out of town I can’t visit the local office.

The last time I did a change of address notice I was covered up with junk mail from vendors that could have ONLY received the new address from the post office. Odd point the junk mail folk seem to get the information instantly but my legitimate senders are months late in receiving the data.

]]> By: rich norman http://blog.uspsoig.gov/?p=2587#comment-3719 rich norman Fri, 18 Dec 2009 23:27:00 +0000 http://blog.uspsoig.gov/?p=2587#comment-3719 Why does management make us hide the COA forms behind the counter? People come to the P.O. to change their address manually, then they have to wait in line to get one. We have even longer lines to accommodate them. This is another ignorant rule created by a totally clueless management that has no idea what goes on at the customer level! Why does management make us hide the COA forms behind the counter? People come to the P.O. to change their address manually, then they have to wait in line to get one. We have even longer lines to accommodate them. This is another ignorant rule created by a totally clueless management that has no idea what goes on at the customer level!

]]> By: jrkakapastateradio http://blog.uspsoig.gov/?p=2587#comment-3718 jrkakapastateradio Fri, 18 Dec 2009 15:38:14 +0000 http://blog.uspsoig.gov/?p=2587#comment-3718 PROGRESS!!!!!!!!!!!!!!!! I was going to tweet this, but i thought my pc 10 (yr ole) would suffice. So, tell me..... What did the Subcommittee on intelligence and information sharing....... feel about the postal address database? Is the usefulness of this asset across the web critical? Or is it simply another resource for free access by officials, or authorities? PROGRESS!!!!!!!!!!!!!!!!

I was going to tweet this, but i thought my pc 10
(yr ole) would suffice.
So, tell me….. What did the Subcommittee on
intelligence and information sharing……. feel about the postal address database?
Is the usefulness of this asset across the web
critical? Or is it simply another resource for
free access by officials, or authorities?

]]> By: postalette http://blog.uspsoig.gov/?p=2587#comment-3717 postalette Fri, 18 Dec 2009 13:56:10 +0000 http://blog.uspsoig.gov/?p=2587#comment-3717 Why don't we charge for this service? One day a private company will take it over and make a profit. Lots of revenue producing options out there that USPS will continue to ignore.... Why don’t we charge for this service? One day a private company will take it over and make a profit. Lots of revenue producing options out there that USPS will continue to ignore….

]]> By: B. Kurt http://blog.uspsoig.gov/?p=2587#comment-3716 B. Kurt Thu, 17 Dec 2009 07:04:23 +0000 http://blog.uspsoig.gov/?p=2587#comment-3716 As a 24 year carrier, I have always informed all senders of my new address weeks before moving. I agree with Mr. Hammond, the current system is worse-than awful and has been since forwarding was taken out of the carrier's hands. As a 24 year carrier, I have always informed all senders of my new address weeks before moving. I agree with Mr. Hammond, the current system is worse-than awful and has been since forwarding was taken out of the carrier’s hands.

]]> By: The Truth http://blog.uspsoig.gov/?p=2587#comment-3715 The Truth Thu, 17 Dec 2009 00:22:33 +0000 http://blog.uspsoig.gov/?p=2587#comment-3715 The only reason there is a $1.00 dollar charge from your credit card is to ensure it is actually you submitting the change. The only reason there is a $1.00 dollar charge from your credit card is to ensure it is actually you submitting the change.

]]> By: Informative http://blog.uspsoig.gov/?p=2587#comment-3712 Informative Wed, 16 Dec 2009 20:33:14 +0000 http://blog.uspsoig.gov/?p=2587#comment-3712 Good to know. I'm moving in about 6 months. Was wondering what I should do. I guess I'll be going online, although it'd be better if it were free :) Good to know. I’m moving in about 6 months. Was wondering what I should do. I guess I’ll be going online, although it’d be better if it were free :)

]]> By: To Observer http://blog.uspsoig.gov/?p=2587#comment-3706 To Observer Wed, 16 Dec 2009 02:01:23 +0000 http://blog.uspsoig.gov/?p=2587#comment-3706 To Observer: I applaud you for mot using our change of address system. I would much rather prefer that you the customer makes sure all your mail is sent to the correct address. This would make for a much easier job for me!!! Thank you so much for your kindness.. To Observer: I applaud you for mot using our change of address system. I would much rather prefer that you the customer makes sure all your mail is sent to the correct address. This would make for a much easier job for me!!! Thank you so much for your kindness..

]]> By: Tech http://blog.uspsoig.gov/?p=2587#comment-3704 Tech Tue, 15 Dec 2009 16:43:53 +0000 http://blog.uspsoig.gov/?p=2587#comment-3704 The $1 charge was not a USPS requirement, but required from the credit card companies. The credit card is used to vett your current/future address. The credit card companies didn't want the USPS using their databases without a charge. $1 is the minimum amount that can be charged. The $1 charge was not a USPS requirement, but required from the credit card companies. The credit card is used to vett your current/future address. The credit card companies didn’t want the USPS using their databases without a charge. $1 is the minimum amount that can be charged.

]]> By: Bruce Hammond http://blog.uspsoig.gov/?p=2587#comment-3701 Bruce Hammond Tue, 15 Dec 2009 05:34:24 +0000 http://blog.uspsoig.gov/?p=2587#comment-3701 The never ending rush to automate everything...here we go again. As a carrier for 29 yrs, I can say for certain that the worst way to submit a change of address is online. Who in the Postal Service needs to know if you move? Thats right your mail carrier! Who is the last person in the Postal Service to know that you move if you file online? Thats right your mail carrier. This system flat out sucks! Weeks have gone by from a customer moving and the carrier(remember the only one who needs to know if you moved) being informed. The hard copy change of address handed to the carrier is the most efficient and you are delusional if you think otherwise. The never ending rush to automate everything…here we go again. As a carrier for 29 yrs, I can say for certain that the worst way to submit a change of address is online. Who in the Postal Service needs to know if you move? Thats right your mail carrier! Who is the last person in the Postal Service to know that you move if you file online? Thats right your mail carrier. This system flat out sucks! Weeks have gone by from a customer moving and the carrier(remember the only one who needs to know if you moved) being informed. The hard copy change of address handed to the carrier is the most efficient and you are delusional if you think otherwise.

]]> By: Ben Franklin http://blog.uspsoig.gov/?p=2587#comment-3700 Ben Franklin Tue, 15 Dec 2009 03:52:48 +0000 http://blog.uspsoig.gov/?p=2587#comment-3700 "There has to be a catch, you say. Well, there is. This service costs $1. We think it’s a bargain!" That's why you make too much...no brains!!! Free is a much better bargain!!!! Now quit ruining my Post Office....and fire Potter. “There has to be a catch, you say. Well, there is. This service costs $1. We think it’s a bargain!” That’s why you make too much…no brains!!! Free is a much better bargain!!!! Now quit ruining my Post Office….and fire Potter.

]]> By: x http://blog.uspsoig.gov/?p=2587#comment-3699 x Tue, 15 Dec 2009 03:46:14 +0000 http://blog.uspsoig.gov/?p=2587#comment-3699 It is not "change of address." It is "forwarding." That's why the mail is undeliverable after 1 year. It is not “change of address.” It is “forwarding.” That’s why the mail is undeliverable after 1 year.

]]> By: WNY Clerk http://blog.uspsoig.gov/?p=2587#comment-3698 WNY Clerk Tue, 15 Dec 2009 03:39:31 +0000 http://blog.uspsoig.gov/?p=2587#comment-3698 time should be shortened. 6 months should be long enough to get address changed with entities the customer wants it changed with. We should be returning a lot more mail, rather than fixing addresses for customers who haven't lived there for years, or senders just don't have the right town or whatever. Way too much manual handling of letters at the destination offices. time should be shortened. 6 months should be long enough to get address changed with entities the customer wants it changed with. We should be returning a lot more mail, rather than fixing addresses for customers who haven’t lived there for years, or senders just don’t have the right town or whatever. Way too much manual handling of letters at the destination offices.

]]> By: Puzzled http://blog.uspsoig.gov/?p=2587#comment-3695 Puzzled Tue, 15 Dec 2009 02:06:49 +0000 http://blog.uspsoig.gov/?p=2587#comment-3695 Quit trying to cut the carrier out of the system. They know the customer and their needs best. Quit trying to cut the carrier out of the system. They know the customer and their needs best.

]]> By: Anonymous http://blog.uspsoig.gov/?p=2587#comment-3694 Anonymous Tue, 15 Dec 2009 01:44:25 +0000 http://blog.uspsoig.gov/?p=2587#comment-3694 they need to charge for every 3575 ran thru the system. Millions of $'s being lost. too much work for nothing, charge for the service, a private company would. Customers expect to pay something, the day of FREE is gone as will be the Postal Service if they don't collect for some of these services, free cartons for shipping, no,charge something you can always go lower but it hard to raise the price, they need to charge for all the free stuff. they need to charge for every 3575 ran thru the system. Millions of $’s being lost. too much work for nothing, charge for the service, a private company would. Customers expect to pay something, the day of FREE is gone as will be the Postal Service if they don’t collect for some of these services, free cartons for shipping, no,charge something you can always go lower but it hard to raise the price, they need to charge for all the free stuff.

]]> By: Observer http://blog.uspsoig.gov/?p=2587#comment-3690 Observer Tue, 15 Dec 2009 00:36:00 +0000 http://blog.uspsoig.gov/?p=2587#comment-3690 If you think I am going to pay you a dollar to give you a change of address electronically, which may be the cheapest way for you anyhow, you are nuts. But, since Consumers Reports says that anyone interested in privacy and security, and reduction in identity theft, show not ever use the USPS Change of Address System, I would guess that I will not give you my new address at all. If you think I am going to pay you a dollar to give you a change of address electronically, which may be the cheapest way for you anyhow, you are nuts. But, since Consumers Reports says that anyone interested in privacy and security, and reduction in identity theft, show not ever use the USPS Change of Address System, I would guess that I will not give you my new address at all.

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