Archive for the ‘Delivery & Collection’ Category

Does the Postal Service Need to Re-examine Its Delivery Service Standards?

Public policy debates about solving the Postal Service’s financial crisis have largely focused on reducing costs by cutting service such as Saturday delivery, transitioning from brick and mortar post offices to alternative retail sales channels, or limiting other functions performed by the Postal Service. There has been less talk about the costs of meeting delivery [...]

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Guest Blog: A Last Mile Strategy

By Robert Cohen Should the Postal Service pursue a last mile strategy? A strategy that emphasizes delivery and deemphasizes the retail, processing, and transportation functions which are outsourced explicitly or through pricing incentives. In some ways, the Postal Service is already pursuing a last mile strategy. Historically, the Postal Service has generally set worksharing discounts [...]

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The Changing Change of Address System

Did you know that one in seven people in the United States change their address each year? Naturally, this creates a tremendous challenge for the Postal Service, which strives to maintain a high-quality repository of current addresses. Change-of-address requests can be made in person at local Post Offices using a hardcopy form (PS 3575), or electronically [...]

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Disappearing Collection Boxes

News about disappearing collection boxes is everywhere these days. Even BBC News ran a story on the decline of the blue collection box in the United States. The Postal Service argues that picking up mail from collection boxes is expensive. Removing underused boxes is a cost savings move and a reasonable response to the economic [...]

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